Beah Floral Terms of Service

Acceptance of Terms

By accessing or using the Beah Floral website, placing an order, submitting an inquiry, or using any of our services, you agree to these Terms of Service. Beah Floral reserves the right to update or modify these terms at any time without prior notice.

Website Use

All content on this website, including photographs, floral designs, logos, text, graphics, branding, and other materials, is the property of Beah Floral and may not be copied, reproduced, distributed, modified, or used without prior written permission.

You may view, download, or print portions of this website solely for personal, non-commercial use related to purchasing products or services from Beah Floral.

Designer’s Choice Arrangements

Beah Floral specializes in one-of-a-kind, designer’s choice floral arrangements.

Because flowers are seasonal and availability changes frequently, every arrangement is uniquely designed using the freshest blooms available at the time of your order. While we strive to honor any requested color palette, exact flowers, containers, and design elements are not guaranteed unless specifically purchased as a custom order.

No two arrangements will ever be identical, and the final design is created at the florist’s discretion.

Flower Substitutions

Flower availability varies based on seasonality, weather, and market conditions. Beah Floral reserves the right to make substitutions of equal or greater value when specific flowers, foliage, or vessels are unavailable.

Any substitutions will be made with careful consideration to maintain the overall style, color palette, and value of the arrangement.

Custom Orders

Orders requesting specific flower varieties, exact color schemes, themed designs, inspiration-photo recreations, or other custom requirements may be considered custom orders and may require additional consultation, pricing, and lead time.

Ordering and Payment

By placing an order, you agree that:

  • All information provided is accurate and complete.

  • You are authorized to use the payment method submitted.

  • Payment is due in full at the time of purchase unless otherwise agreed in writing.

All prices are listed in U.S. Dollars and are subject to applicable California sales tax.

Delivery

Beah Floral will make every reasonable effort to deliver orders within the requested delivery window; however, exact delivery times cannot be guaranteed.

Deliveries may be delayed due to weather, traffic conditions, recipient availability, gated communities, apartment access restrictions, incorrect delivery information, or other circumstances beyond our control.

If a recipient is unavailable, arrangements may be left in a safe location at the driver’s discretion unless otherwise requested. Once delivery has been completed, Beah Floral is not responsible for lost, stolen, damaged, or weather-affected arrangements.

Customers are responsible for providing accurate delivery information. Additional delivery fees may apply if redelivery is required due to incorrect information provided at checkout.

Pickup Orders

Customers selecting pickup are responsible for retrieving their order during the agreed pickup window. Beah Floral is not responsible for flowers left unclaimed beyond the scheduled pickup time.

Floral Care and Product Longevity

Fresh flowers are perishable products. Flower lifespan varies based on flower variety, environmental conditions, care, and handling after delivery or pickup.

Beah Floral cannot guarantee the longevity of flowers once they have been delivered or picked up.

Photography

Beah Floral reserves the right to photograph floral designs and use those images for marketing, advertising, social media, portfolio, website, and promotional purposes unless otherwise agreed in writing.

Cancellations and Refunds

Cancellation requests must be submitted in writing at least 24 hours prior to the scheduled delivery or pickup date.

Orders that have already been designed, prepared, processed, or dispatched for delivery cannot be canceled.

Due to the perishable nature of fresh flowers and custom floral design work, all sales are final. Refunds are not provided. Store credit may be issued at Beah Floral’s sole discretion for approved situations.

SMS Communications

By providing your mobile phone number, you consent to receive text messages from Beah Floral regarding order confirmations, delivery updates, customer support, and service-related communications.

Message Frequency

Message frequency varies depending on your orders and inquiries.

Message and Data Rates

Standard message and data rates may apply.

Opt-Out

You may opt out at any time by replying STOP to any text message.

Help

For assistance, reply HELP or contact Beah Floral directly.

Privacy

Mobile information and SMS consent information will not be shared with third parties or affiliates for marketing purposes. Text messaging opt-in data and consent will not be sold or shared with third parties.

Disclaimer of Warranties

Beah Floral makes no guarantees regarding the availability of specific flowers, containers, colors, or design elements.

The website and services are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied.

Limitation of Liability

To the fullest extent permitted by law, Beah Floral shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from the use of our website, products, or services.

In any event, Beah Floral’s total liability shall not exceed the amount paid for the applicable order.

Third-Party Links

This website may contain links to third-party websites. Beah Floral is not responsible for the content, policies, practices, or availability of any third-party websites.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.

Contact Information

For questions regarding these Terms of Service, orders, deliveries, or customer support, please contact:

Beah Floral
Email: beahfloral@gmail.com
Phone: (248) 993-9788